My Secret to Mid-Career Success

Advice to the young is plentiful. What about advice for those in mid-career? October marks the start of the second half of the financial year in Japan, and just this week, 140 mid-career recruits started work at Rakuten with a day of training in Tokyo. The key to success in mid-career is the ability to envision the future as one filled with great change. We may have been at work for a period of years, but we cannot assume that things will always be as they are. Change is all around us. We may... Read more →

Be Ready for Lady Luck

For my whole life, I’ve been blessed to get advice from really smart, caring people but when I think about #AdviceThatSticks, Bill Donaldson comes to mind. Bill Donaldson is famous. He served as chairman of the U.S. Securities and Exchange Commission (SEC), chairman and CEO of the New York Stock Exchange, CEO of Aetna, was dean and professor of management studies at Yale. This is a mere sampling of the successes that grace his resume. But notably for me, he was a college buddy of my dad’s, which... Read more →

Want to attract the best talent? Treat your employees like your customers.

The employment landscape has changed dramatically – from job hopping to the rise of the “gig economy,” average employee tenure is now only 4.4 yearsemployee benefits program with greater focus on tuition reimbursement, extended maternity and paternity leave, adoption assistance, and health & wellness programs – because these are things that truly make an impact with our people. Ease is essential. Your customers want their experience to be easy, not complex. Employees want the same thing.... Read more →

How to Measure Success and Stay on the Right Track

In this series, professionals describe what numbers govern their happiness. Write your own #MyMetric post here. Shakespeare handed down a timeless challenge: “This above all: to thine own self be true.” I’ve tried for years to hold this standard in my life and my leadership, and it is fantastically difficult. When I’m facing a hard choice, and I want conflicting things, how do I know who to be true to? Experience tells me those moments are so difficult because we have many different selves... Read more →

5 Ways to Get Ahead as a Coach!

    In a recent blog, I shared the “#1 greatest lesson for executive coaches” – to get over our own egos. To make the coaching about our clients, not about ourselves. If you took this advice to heart and are applying it, you are on your way to being a great coach! There’s another piece of advice I have for you that is critical to being a successful executive coach. Get ready, this is going to sound a little harsh. Most of the executive coaches I meet are great coaches and horrible... Read more →

Stop brainstorming and start sprinting

Re-post from Jake Knapp, Design Partner at GV, author of ‘Sprint’ (   For years, people have told us to that group brainstorms don’t work. Here are well-written articles on the topic from 2010, 2011, 2012, 2013, 2014, and 2015. And this isn’t some recent trend—half of those articles cite a 1958 Yale study which found that individuals working on their own are emphatically better at problem-solving... Read more →

The Reinvention of Media

We have been hearing it for years: Old Media is, well, old. Worse, like a relationship gone bad, it no longer understands us. These days, it is hard to reach any other conclusion when we see consumers’ increasing lack of interest in traditional television. Or when we lament all the expensive programming bundles with hundreds of channels that few of us want–or watch. (Typical base bundles have over 185 channels vs.17-18 typically watched.) Then again, it could simply be the constant stream... Read more →

How To Spend A Million Bucks at SXSW

Most of the 35,000 attendees of SXSW were in grade school when the annual interactive event launched 20+ years ago, but I’ve been going since the Wired days, and I can remember when the conference drew barely 500 people. Now, of course, SXSW takes over most of downtown Austin for the better part of two weeks, turning “the capital of live music” into an undulating and relentless trade show. Entire buildings are commandeered by marketers and repainted as living testaments to brand promises.... Read more →

Is your company a Fortress or Village?

Since taking on the role of running a global company a year ago, I have continued to challenge myself and my entire executive team at Mirum with a single-minded mission. Each day we work to ensure that our company remains a series of connected villages rather than a large agency fortress. Those who know me well know exactly what I mean. Allow me to explain. Last fall, I presented at the Web Summit in Dublin, one of the largest technology conferences in the world, on this very topic. As part of my... Read more →

“Bootstrapping is sexy! You own your entire company.” Five Questions with Founder Emily LaFave Olson

I can’t recall how I originally met Emily but I’m going to chalk it up to the “overlapping friend circles” thing. You know, you keep seeing someone often enough at group events that eventually you think you know one another despite actually never having a 1:1 conversation? Thankfully that was remedied several years ago socially and professionally also had the pleasure of hosting Emily and her husband Rob in our office while they noodled on their next company (we have some extra space for... Read more →
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